{"id":3393,"date":"2024-09-27T14:21:38","date_gmt":"2024-09-27T14:21:38","guid":{"rendered":"https:\/\/limpea.be\/confirmation-of-request-for-household-help\/"},"modified":"2026-04-15T14:53:15","modified_gmt":"2026-04-15T14:53:15","slug":"confirmation-of-request-for-household-help","status":"publish","type":"page","link":"https:\/\/limpea.be\/en\/confirmation-of-request-for-household-help\/","title":{"rendered":"Confirmation of request for household help"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3393\" class=\"elementor elementor-3393 elementor-1077\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d36788a e-flex e-con-boxed e-con e-parent\" data-id=\"d36788a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13bf6ad elementor-widget elementor-widget-html\" data-id=\"13bf6ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- FONT (IMPORTANT) -->\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700&display=swap\" rel=\"stylesheet\">\r\n\r\n<style>\r\n\/* CLEAN WP *\/\r\n.entry-title,\r\n.page-title,\r\n.elementor-page-title,\r\nh1.entry-title,\r\nh1.page-title {\r\n    display: none !important;\r\n}\r\n\r\n.elementor-widget-heading:first-of-type {\r\n    display: none !important;\r\n}\r\n\r\n\/* BASE *\/\r\n.confirmation-page {\r\n    max-width: 980px;\r\n    margin: 60px auto 80px;\r\n    padding: 0 20px;\r\n    font-family: 'Inter', sans-serif;\r\n    color: #1f2937;\r\n}\r\n\r\n\/* CARDS *\/\r\n.confirmation-tracking-card,\r\n.confirmation-recherche-card,\r\n.pluxee-box,\r\n.summary-card {\r\n    background: #ffffff;\r\n    border: 1px solid #e5e7eb;\r\n    border-radius: 20px;\r\n    padding: 28px;\r\n    margin-bottom: 28px;\r\n}\r\n\r\n\/* TITLES *\/\r\n.confirmation-tracking-title {\r\n    font-size: 22px;\r\n    font-weight: 600;\r\n    margin: 0 0 16px;\r\n    line-height: 1.15;\r\n    color: #166c66;\r\n}\r\n\r\n\/* STEPS *\/\r\n.confirmation-steps {\r\n    display: flex;\r\n    align-items: center;\r\n    gap: 6px;\r\n    overflow-x: auto;\r\n    padding-bottom: 2px;\r\n    scrollbar-width: thin;\r\n}\r\n\r\n.confirmation-steps::-webkit-scrollbar {\r\n    height: 6px;\r\n}\r\n\r\n.confirmation-steps::-webkit-scrollbar-thumb {\r\n    background: #d1d5db;\r\n    border-radius: 999px;\r\n}\r\n\r\n.confirmation-step {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    padding: 10px 16px;\r\n    border-radius: 10px;\r\n    font-size: 13px;\r\n    font-weight: 600;\r\n    white-space: nowrap;\r\n    flex: 0 0 auto;\r\n}\r\n\r\n.confirmation-step-arrow {\r\n    color: #8a938d;\r\n    font-size: 15px;\r\n    line-height: 1;\r\n    flex: 0 0 auto;\r\n    padding: 0 2px;\r\n}\r\n\r\n.done    { background: #166c66; color: white; }\r\n.current { background: #1e8f86; color: white; }\r\n.next    { background: #f3f4f6; color: #6b7280; }\r\n\r\n\/* BOX 2 \u2014 HELLO + SEARCH *\/\r\n.box-intro-name {\r\n    font-size: 18px;\r\n    font-weight: 400;\r\n    line-height: 1.65;\r\n    color: #374151;\r\n    margin: 0 0 6px;\r\n}\r\n\r\n.box-intro {\r\n    font-size: 18px;\r\n    line-height: 1.65;\r\n    color: #374151;\r\n    margin: 0;\r\n}\r\n\r\n.box-divider {\r\n    border: none;\r\n    border-top: 1px solid #e5e7eb;\r\n    margin: 16px 0;\r\n}\r\n\r\n.confirmation-current-title {\r\n    font-size: 18px;\r\n    font-weight: 600;\r\n    margin: 0 0 10px;\r\n    line-height: 1.5;\r\n    color: #111827;\r\n}\r\n\r\n.confirmation-current-text {\r\n    font-size: 18px;\r\n    line-height: 1.7;\r\n    color: #4b5563;\r\n    margin: 0;\r\n}\r\n\r\n.confirmation-current-text strong {\r\n    color: #1e8f86;\r\n}\r\n\r\n\/* PLUXEE *\/\r\n.pluxee-badge {\r\n    font-size: 12px;\r\n    font-weight: 600;\r\n    text-transform: uppercase;\r\n    color: #1e8f86;\r\n    background: #e6f4f1;\r\n    padding: 6px 10px;\r\n    border-radius: 999px;\r\n    display: inline-block;\r\n    margin-bottom: 10px;\r\n}\r\n\r\n.pluxee-explain {\r\n    font-size: 18px;\r\n    line-height: 1.7;\r\n    color: #4b5563;\r\n    margin: 0 0 14px;\r\n}\r\n\r\n.pluxee-title {\r\n    font-size: 22px;\r\n    font-weight: 600;\r\n    margin: 0 0 14px;\r\n    line-height: 1.25;\r\n    color: #111827;\r\n}\r\n\r\n.pluxee-steps {\r\n    padding-left: 22px;\r\n    margin: 0;\r\n}\r\n\r\n.pluxee-steps li {\r\n    font-size: 18px;\r\n    line-height: 1.7;\r\n    margin: 9px 0;\r\n    color: #374151;\r\n}\r\n\r\n.pluxee-link {\r\n    color: #1e8f86;\r\n    font-weight: 600;\r\n    text-decoration: none;\r\n}\r\n\r\n.pluxee-note {\r\n    margin-top: 16px;\r\n    padding: 14px;\r\n    background: #f9fafb;\r\n    border: 1px solid #e5e7eb;\r\n    border-radius: 12px;\r\n    font-size: 18px;\r\n    line-height: 1.7;\r\n    color: #4b5563;\r\n}\r\n\r\n.pluxee-note p {\r\n    margin: 0 0 8px;\r\n}\r\n\r\n.pluxee-note p:last-child {\r\n    margin-bottom: 0;\r\n}\r\n\r\n\/* OUI BOX *\/\r\n.pluxee-oui-title {\r\n    font-size: 22px;\r\n    font-weight: 600;\r\n    margin: 0 0 10px;\r\n    line-height: 1.25;\r\n    color: #111827;\r\n}\r\n\r\n.pluxee-oui-text {\r\n    font-size: 18px;\r\n    line-height: 1.7;\r\n    color: #4b5563;\r\n    margin: 0;\r\n}\r\n\r\n\/* SUMMARY *\/\r\n.summary-title {\r\n    font-size: 20px;\r\n    font-weight: 600;\r\n    margin: 0 0 14px;\r\n    line-height: 1.2;\r\n    color: #166c66;\r\n}\r\n\r\n.summary-list {\r\n    padding-left: 22px;\r\n    margin: 0;\r\n}\r\n\r\n.summary-list li {\r\n    font-size: 18px;\r\n    line-height: 1.7;\r\n    margin: 7px 0;\r\n    color: #374151;\r\n}\r\n\r\n\/* FOOTER *\/\r\n.footer-text {\r\n    font-size: 18px;\r\n    line-height: 1.7;\r\n    color: #374151;\r\n    margin: 0 0 10px;\r\n}\r\n\r\n.signature-divider {\r\n    border: none;\r\n    border-top: 1px solid #e5e7eb;\r\n    margin: 24px 0 18px;\r\n}\r\n\r\n.signature-name {\r\n    font-size: 18px;\r\n    font-weight: 600;\r\n    color: #1e8f86;\r\n    margin: 0 0 4px;\r\n}\r\n\r\n.signature-contact {\r\n    font-size: 16px;\r\n    color: #6b7280;\r\n    margin: 0 0 3px;\r\n}\r\n\r\n.signature-contact a {\r\n    color: #6b7280;\r\n    text-decoration: none;\r\n}\r\n\r\n\/* MOBILE *\/\r\n@media (max-width: 767px) {\r\n    .confirmation-page {\r\n        margin: 30px auto 50px;\r\n        padding: 0 14px;\r\n    }\r\n\r\n    .confirmation-tracking-card,\r\n    .confirmation-recherche-card,\r\n    .pluxee-box,\r\n    .summary-card {\r\n        padding: 20px;\r\n        border-radius: 16px;\r\n        margin-bottom: 20px;\r\n    }\r\n\r\n    .confirmation-tracking-title {\r\n        font-size: 18px;\r\n        margin-bottom: 14px;\r\n    }\r\n\r\n    .confirmation-step {\r\n        font-size: 11px;\r\n        padding: 7px 10px;\r\n        border-radius: 8px;\r\n    }\r\n\r\n    .confirmation-step-arrow {\r\n        font-size: 12px;\r\n    }\r\n\r\n    .box-intro-name,\r\n    .box-intro,\r\n    .confirmation-current-title,\r\n    .confirmation-current-text,\r\n    .pluxee-explain,\r\n    .pluxee-steps li,\r\n    .pluxee-note,\r\n    .summary-list li,\r\n    .footer-text {\r\n        font-size: 16px;\r\n    }\r\n\r\n    .pluxee-title,\r\n    .pluxee-oui-title,\r\n    .summary-title {\r\n        font-size: 19px;\r\n    }\r\n}\r\n<\/style>\r\n\r\n<div class=\"confirmation-page\">\r\n\r\n<!-- BOX 1 \u2014 STATUS -->\r\n<div class=\"confirmation-tracking-card\">\r\n    <p class=\"confirmation-tracking-title\">Request status<\/p>\r\n    <div class=\"confirmation-steps\">\r\n        <span class=\"confirmation-step done\">\u2713 Request<\/span>\r\n        <span class=\"confirmation-step-arrow\">\u2192<\/span>\r\n        <span class=\"confirmation-step current\">Search<\/span>\r\n        <span class=\"confirmation-step-arrow\">\u2192<\/span>\r\n        <span class=\"confirmation-step next\">Proposal<\/span>\r\n        <span class=\"confirmation-step-arrow\">\u2192<\/span>\r\n        <span class=\"confirmation-step next\">Agreement<\/span>\r\n        <span class=\"confirmation-step-arrow\">\u2192<\/span>\r\n        <span class=\"confirmation-step next\">Service<\/span>\r\n    <\/div>\r\n<\/div>\r\n\r\n<!-- BOX 2 \u2014 HELLO + SEARCH -->\r\n<div class=\"confirmation-recherche-card\">\r\n    <p class=\"box-intro-name\">Hello <strong id=\"client-genre-name\"><\/strong>,<\/p>\r\n    <p class=\"box-intro\">Your request for a housekeeper has been successfully registered.<\/p>\r\n\r\n  \r\n\r\n    <!-- YES -->\r\n    <div id=\"tracking-text-oui\">\r\n        <p class=\"confirmation-current-title\">The search is in progress and we are currently checking the availability of housekeepers matching your criteria.<\/p>\r\n        <p class=\"confirmation-current-text\"><strong>Estimated timeframe:<\/strong> we will get back to you within <strong>2 to 5 business days<\/strong>, depending on availability in your area.<\/p>\r\n        <p class=\"confirmation-current-text\" style=\"margin-top:10px;\">No action is required from your side at the moment.<\/p>\r\n    <\/div>\r\n\r\n    <!-- NO -->\r\n    <div id=\"tracking-text-non\">\r\n        <p class=\"confirmation-current-title\">The search is in progress and we are currently checking the availability of housekeepers matching your criteria.<\/p>\r\n        <p class=\"confirmation-current-text\"><strong>Estimated timeframe:<\/strong> we will get back to you within <strong>2 to 5 business days<\/strong>, depending on availability in your area.<\/p>\r\n        <p class=\"confirmation-current-text\" style=\"margin-top:10px;\">A Pluxee account is required to finalize your registration and start the service.<\/p>\r\n    <\/div>\r\n<\/div>\r\n\r\n<!-- BOX 3 \u2014 PLUXEE NO -->\r\n<div id=\"section-sodexo-non\" class=\"pluxee-box\">\r\n    <div class=\"pluxee-badge\">Pluxee account required<\/div>\r\n    <p class=\"pluxee-explain\">Pluxee manages the purchase and payment of service vouchers, while an accredited company like LIMPEA provides the housekeeper and oversees the services.<\/p>\r\n    <p class=\"pluxee-title\">How to create your Pluxee Service Voucher account?<\/p>\r\n    <ol class=\"pluxee-steps\">\r\n        <li>Register on the official Pluxee Service Vouchers website:<br>\r\n        <a href=\"https:\/\/mes.titresservices.brussels\/register\" target=\"_blank\" rel=\"noopener\" class=\"pluxee-link\">https:\/\/mes.titresservices.brussels\/register<\/a><\/li>\r\n        <li>Receive your user number<\/li>\r\n        <li>Keep your number, we will ask for it when sending you a proposal<\/li>\r\n    <\/ol>\r\n    <div class=\"pluxee-note\">\r\n        <p>We recommend creating your account now as activation may take up to 48 hours.<\/p>\r\n        <p>If you have any questions about your account, please contact Pluxee Brussels at <strong>02 401 31 60<\/strong>, Monday to Friday from 9am to 5pm.<\/p>\r\n    <\/div>\r\n<\/div>\r\n\r\n<!-- BOX 3 \u2014 PLUXEE YES -->\r\n<div id=\"section-sodexo-oui\" class=\"pluxee-box\">\r\n    <div class=\"pluxee-badge\">Request received<\/div>\r\n    <p class=\"pluxee-oui-title\">We take care of the rest<\/p>\r\n    <p class=\"pluxee-oui-text\">No action is required for now. We will contact you by email and SMS as soon as a housekeeper matching your criteria is available.<\/p>\r\n<\/div>\r\n\r\n<!-- BOX 4 \u2014 SUMMARY -->\r\n<div class=\"summary-card\">\r\n    <p class=\"summary-title\">Here is a summary of your request:<\/p>\r\n    <ul class=\"summary-list\">\r\n        <li><strong>Service type:<\/strong> <span id=\"service\"><\/span><\/li>\r\n        <li><strong>Hours:<\/strong> <span id=\"heures\"><\/span><\/li>\r\n        <li><strong>Frequency:<\/strong> <span id=\"frequence\"><\/span><\/li>\r\n        <li><strong>Schedule:<\/strong> <span id=\"periode\"><\/span><\/li>\r\n        <li><strong>Day(s):<\/strong> <span id=\"jours-preferes\"><\/span><\/li>\r\n        <li><strong>Requests:<\/strong> <span id=\"criteres\"><\/span><\/li>\r\n    <\/ul>\r\n<\/div>\r\n\r\n<!-- FOOTER -->\r\n<div class=\"confirmation-footer\">\r\n    <p class=\"footer-text\">We will get back to you by email and SMS to ensure a quick response.<\/p>\r\n    <p class=\"footer-text\">Our goal is to provide you with a reliable housekeeper suited to your needs.<\/p>\r\n    <p class=\"footer-text\">Thank you for your trust and see you soon!<\/p>\r\n\r\n    <hr class=\"signature-divider\">\r\n\r\n    <p class=\"signature-name\">The LIMPEA Team<\/p>\r\n    <p class=\"signature-contact\"><a href=\"mailto:contact@limpea.be\">contact@limpea.be<\/a> &nbsp;\u2022&nbsp; +32 2 844 28 34<\/p>\r\n    <p class=\"signature-contact\">Avenue Louise 200, 1050 Ixelles<\/p>\r\n<\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95681e7 elementor-widget elementor-widget-html\" data-id=\"95681e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\r\nfunction getQueryParams() {\r\n    const params = {};\r\n    const queryString = window.location.search.slice(1);\r\n\r\n    if (!queryString) return params;\r\n\r\n    queryString.split('&').forEach(pair => {\r\n        const [key, value] = pair.split('=');\r\n        if (key) {\r\n            params[decodeURIComponent(key)] = decodeURIComponent((value || '').replace(\/\\+\/g, ' '));\r\n        }\r\n    });\r\n\r\n    return params;\r\n}\r\n\r\nfunction hasPluxeeAccount(value) {\r\n    const normalized = (value || '').trim().toLowerCase();\r\n    return ['oui', 'yes', 'ja'].includes(normalized);\r\n}\r\n\r\nfunction isOtherGenre(value) {\r\n    const normalized = (value || '').trim().toLowerCase();\r\n    return ['autre', 'other', 'anders'].includes(normalized);\r\n}\r\n\r\nconst params = getQueryParams();\r\n\r\ndocument.addEventListener('DOMContentLoaded', () => {\r\n    const clientGenreNameSpan = document.getElementById('client-genre-name');\r\n    const serviceSpan = document.getElementById('service');\r\n    const heuresSpan = document.getElementById('heures');\r\n    const frequenceSpan = document.getElementById('frequence');\r\n    const periodeSpan = document.getElementById('periode');\r\n    const joursPreferesSpan = document.getElementById('jours-preferes');\r\n    const criteresSpan = document.getElementById('criteres');\r\n\r\n    const sodexoSectionYes = document.getElementById('section-sodexo-oui');\r\n    const sodexoSectionNo = document.getElementById('section-sodexo-non');\r\n    const trackingTextOui = document.getElementById('tracking-text-oui');\r\n    const trackingTextNon = document.getElementById('tracking-text-non');\r\n\r\n    const genreDisplay = isOtherGenre(params.genre)\r\n        ? 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The search is in progress and we are currently checking the availability of housekeepers matching your criteria. Estimated timeframe: we will get back to you within 2 to 5 business days, depending [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3393","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Confirmation of request for household help - Limpea Titres Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/limpea.be\/en\/confirmation-of-request-for-household-help\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Confirmation of request for household help - Limpea Titres Services\" \/>\n<meta property=\"og:description\" content=\"Request status \u2713 Request \u2192 Search \u2192 Proposal \u2192 Agreement \u2192 Service Hello , Your request for a housekeeper has been successfully registered. 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